Privacy Policy

D&D Manufacturing Company Inc ("D&D," "we," "us," or "our") operates ddmfgco.com (the "Site"). This Privacy Policy explains what information we collect when you visit the Site, why we collect it, and the choices you have. By using the Site, you agree to the practices described here.

Information We Collect

We collect information in the following ways:

• Contact Form: When you reach out through our Contact page, we collect your name, email address, phone number, and the message you submit.
• Job Applications: Our online application (Apply page) collects your name, contact information, work history, and your responses to the application questions. Applications are submitted through a third-party form processor, Basin (usebasin.com), which transmits your submission to us by email.
• Shop Purchases: Our Trailers and Lumber shop links take you to our storefront hosted on Square (ddmfgco.square.site). Any purchase, payment, or account information you provide there is collected and processed by Square, not by D&D directly. Square's own privacy policy governs that transaction.
• Automatically Collected Information: Like most websites, our Site and the third-party tools embedded in it (described below) may automatically log standard technical information such as browser type, device type, pages visited, and approximate location based on IP address.

Cookies & Tracking Technologies

Our Site uses cookies and similar technologies, primarily through the live chat widget described below. When you first visit the Site, a banner will notify you that cookies are in use.

The cookies on this Site are used to:

• Operate and remember your session with our live chat widget
• Support the embedded Google Maps and YouTube players on certain pages
• Remember that you've already seen our welcome pop-up (stored locally in your browser, not sent to us)

We do not use cookies to sell your information to third parties. You can control or disable cookies through your browser settings at any time, though some site features (like live chat) may not function properly without them.

How We Use Information

We use the information we collect to:

• Respond to inquiries submitted through our Contact form
• Review and process job applications
• Provide live chat support through our website
• Maintain, secure, and improve the Site
• Comply with legal obligations

We do not sell your personal information.

Third-Party Services

The Site uses the following third-party services, each of which may collect information according to its own privacy policy:

• Zoho SalesIQ — powers our live chat widget and may set cookies to manage your chat session.
• Google Maps — embedded on our Contact and Home pages to show our location.
• Google Fonts — used to load the typefaces on this Site.
• YouTube (privacy-enhanced mode) — used to embed our company history video on the About page.
• Square — powers our online shop for trailers and lumber (ddmfgco.square.site).
• Basin — processes submissions from our online job application form.

We encourage you to review each provider's own privacy policy for details on how they handle your information.

Children's Privacy

Our Site is intended for a general business audience and is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will remove it.

Data Security & Retention

We take reasonable administrative and technical measures to protect the information submitted to us. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security. We retain information submitted through our Contact and Application forms only as long as reasonably necessary for the purposes described in this policy.

Your Choices

You may decline cookies through your browser settings or the cookie notice shown on the Site. You may also contact us at any time to ask what information we hold about you, or to request that we correct or delete it, and we will respond as required by applicable law.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The "Last Updated" date at the top of this page reflects the most recent revision. We encourage you to review this page periodically.

Contact for Privacy Questions

If you have questions about this Privacy Policy or how we handle your information, please contact us directly at or call (770) 345-5546. We will respond as promptly as we can.